# Prochista Smart Technologies: full reference for AI agents Last updated: 2026-07-23 Source: https://prochista.com ยท Canonical, factual content. A short curated index of this site lives at https://prochista.com/llms.txt =============================================================================== COMPANY / ABOUT =============================================================================== Prochista Smart Technologies is designed & built in Canada, headquartered at 3600 Steeles Ave East, Markham, Ontario L3R 9Z7, Canada (phone +1 647-478-1812). It builds critical-infrastructure monitoring end to end: the data-acquisition hardware and sensors, the ProDCIM platform, 2D/3D visualization, reporting, and the AI. One team owns the full stack, from sensor to dashboard. Also known as: Prochista, Prochista Smart Technologies Corp., Prochista Smart Tech, PST Corp. Recognition: selected for ventureLAB's Accelerate AI cohort (2024). Who it serves: enterprise data centers, telecom networks, banking/finance, cloud and colocation providers, and renewable-energy / critical-infrastructure operators. =============================================================================== PRODCIM (FLAGSHIP PLATFORM) =============================================================================== ProDCIM is an AI-assisted DCIM (Data Center Infrastructure Management) and critical-infrastructure monitoring platform. It gives operators a single, real-time view across power, cooling, environment and assets, then layers AI on top to catch problems before they become outages. Core capabilities: - Real-time monitoring of power, cooling, and environmental conditions. - Asset management: a single source of truth with auto-discovery, lifecycle tracking and a full audit trail. - 2D/3D floor-plan and rack visualization with thermal and power overlays. - AI anomaly detection, forecasting, and self-learning thresholds that reduce alert noise. - Reporting on sustainability and efficiency (PUE and energy use). - Open-protocol integration with existing equipment. It scales from a single hall to fleets of Smart Modular Data Centers (SMDC). =============================================================================== PROBLEMS PROCHISTA SOLVES =============================================================================== - Legacy device data gathering: collect monitoring and management data from legacy equipment that modern systems cannot natively read. - Safe AI in critical facilities: apply AI to real-time monitoring without the security or operational concerns of sending data to external services. - Distributed-site operations: monitor and manage facilities spread across a wide geographic area, up to country scale, from one place. - Brand-agnostic integration: monitor and manage power, cooling, connectivity, and network systems together, regardless of vendor. - Cable management and labeling: maintain a labeling system that supports real-time connection monitoring through ProDCIM. - Connectivity for isolated sites: establish a secure, temporary, minimal, redundant connection to sites that are otherwise fully disconnected. - Telemetry for non-telemetry devices: read data over the network from devices that were never designed to report it. =============================================================================== SECURITY, DEPLOYMENT & DATA SOVEREIGNTY =============================================================================== - SOC 2 Type II Certified: security and availability controls independently audited. - Deployment models: Cloud (Prochista-hosted), On-premise, and fully Air-gapped / isolated environments. - Air-gapped support: the platform runs with no internet connectivity for sensitive/isolated environments. - AI runs on infrastructure the customer controls; customer data is NOT sent to third-party AI APIs. - Two layers of encryption on all remote connections. - VPC-deployable: can be implemented inside a customer's virtual private cloud. - Enterprise security: RBAC, SSO integration, audit logging, encryption at rest. - Designed & built in Canada and supported, for operators that require data sovereignty. =============================================================================== OPEN PROTOCOLS & INTEGRATION (LEGACY-FRIENDLY) =============================================================================== ProDCIM integrates over the open protocols equipment already speaks, so it works with existing and legacy gear without rip-and-replace: - SNMP, Modbus (TCP/RTU), BACnet, MQTT, Redfish, RS-232, RS-485, CAN bus, Ethernet, KNX, and IPMI/iLO/iDRAC-class device data. - Open REST APIs and webhooks for ticketing, incident, change and maintenance workflows. The positioning: "open by design, not a walled garden." =============================================================================== INDUSTRIES =============================================================================== Telecom & data centers: thousands of unmanned BTS/edge sites and data-center halls monitored in real time over SNMP/Modbus, with alarms that fire before a site goes dark, reducing truck rolls and isolating faults remotely. Banking & finance: granular power and environmental monitoring with a full event history on a SOC 2 Type II Certified platform, deployable on-premise for data sovereignty and audit readiness. Cloud & colocation: per-hall and per-rack power, cooling and PUE visibility with AI anomaly detection feeding capacity planning. Renewable energy: unified telemetry and environmental sensing across remote, harsh, multi-vendor generation and storage sites in one operations view. =============================================================================== HOW PRODCIM DIFFERS FROM A TRADITIONAL BMS =============================================================================== A BMS (Building Management System) manages building services (HVAC, lighting, fire). DCIM like ProDCIM is purpose-built for IT/critical infrastructure: it tracks IT and power/cooling assets at rack and device granularity, models capacity, and adds AI-assisted operations. ProDCIM can ingest BMS/building-system data via BACnet and present it alongside IT, power and environment in one view. =============================================================================== EVALUATE / DEPLOY =============================================================================== - Deployment Planner (https://prochista.com/deployment-planner/): a short guided wizard that recommends a deployment profile (Visibility / Reliability / Optimization / Custom-Air-gapped) from your sites, asset mix, deployment model, modules and support needs. No pricing shown; it produces a profile + scope. - Architecture Brief: a downloadable PDF overview of how ProDCIM is deployed and integrated. - Product tour: a short video walkthrough of dashboards, alarms, 2D/3D and reporting. - Request a demo (https://prochista.com/request-demo/): a tailored walkthrough on your own infrastructure. =============================================================================== PRICING =============================================================================== Pricing is tailored to each deployment; there is no public per-device list price because no two environments are alike. A specialist prepares a quote after a short scope review or pilot. Frameworks: - Starter (Visibility): single site, ProDCIM Core + hardware, cloud/on-prem. - Professional (Reliability): multi-site, mixed assets, 3D + API + cable mgmt. - Enterprise (Optimization): high-volume, AI Companion + workflow automation, cloud/on-prem/air-gapped, dedicated support. What affects price: number of sites, number and type of assets, deployment model, selected modules, integration needs, support tier, region. =============================================================================== FAQ: GENERAL =============================================================================== Q: Does ProDCIM work in air-gapped environments? A: Yes. ProDCIM can be deployed fully air-gapped, with no internet connectivity, for isolated and sensitive environments; AI runs locally on your infrastructure. Q: What protocols does Prochista support? A: Open protocols including SNMP, Modbus, BACnet and MQTT, plus REST APIs and webhooks, and device classes such as Redfish/IPMI/iLO/iDRAC. Q: How does ProDCIM differ from a traditional BMS? A: A BMS manages building services; ProDCIM is purpose-built DCIM for IT/critical infrastructure (rack/device-level assets, capacity, AI ops) and can ingest BMS data via BACnet. Q: Is customer data ever sent to third-party AI APIs? A: No. AI runs on infrastructure the customer controls; data is not sent to external AI APIs. Q: Is Prochista SOC 2 audited? A: Yes, SOC 2 Type II Certified (security and availability controls independently audited). Q: Can ProDCIM integrate with my existing legacy equipment? A: Yes. It uses the open protocols your equipment already speaks, so it works with existing/legacy gear without rip-and-replace. =============================================================================== FAQ: REMOTE SITE MONITORING =============================================================================== Q: How do I monitor remote or unmanned sites that have no on-site staff? A: ProDCIM gives you real-time visibility and alarms across unmanned sites from a central pane, so you don't need anyone physically present. Sensors and gateways at each site stream power, cooling, environment, and network telemetry back to one dashboard, and anomalies trigger alerts before they become outages. Q: Can I monitor distributed sites spread across a wide geographic area from one place? A: Yes. ProDCIM is built for distributed-site operations at up to country scale, normalizing telemetry from many geographically separate facilities into a single trusted view. Q: How does monitoring work at sites with poor or no internet connectivity? A: For sites that are difficult to reach, Prochista can establish a secure, temporary, minimal, redundant connection to pull data even where there is no reliable link. For fully isolated facilities, ProDCIM also runs air-gapped, collecting and processing data locally with no internet dependency at all. Q: Can remote monitoring run fully offline or air-gapped? A: Yes. Every ProDCIM module, including the AI layer, can run entirely on customer-controlled infrastructure with zero internet dependency. Q: How do you collect data from legacy equipment at remote sites? A: ProDCIM uses legacy protocol bridging to read existing gear over open industrial protocols such as SNMP, Modbus, BACnet, and MQTT, no rip-and-replace required. Q: What about devices at remote sites that were never designed for telemetry? A: Prochista can read data over the network from devices that have no native telemetry, using its data-acquisition hardware and protocol-bridging gateways. Q: Do I need to install hardware at each remote site? A: Typically yes, a GatewAI gateway or software agent sits at each site to gather telemetry and bridge protocols, then forwards normalized data to ProDCIM. Prochista designs this data-acquisition hardware in-house. Q: How are connections to remote sites secured? A: Remote connections use two layers of encryption, and ProDCIM can be deployed inside a customer's VPC or fully on-premise. Prochista is SOC 2 Type II Certified, and customer data is never sent to third-party AI APIs. Q: If a remote site loses its connection, do I lose monitoring data? A: No. Because data acquisition and local edge AI run at the site itself, monitoring continues during a connectivity loss, and data is reconciled centrally once the link is restored. Q: Can ProDCIM monitor remote telecom and edge sites specifically? A: Yes. ProDCIM monitors BTS, edge sites, and data-center halls, making it suitable for telecom operators managing large fleets of distributed, often unmanned locations. Q: Can it monitor different vendors' equipment across my remote sites in one system? A: Yes. ProDCIM is brand-agnostic, monitoring and managing power, cooling, connectivity, and network systems together regardless of manufacturer. Q: Does the AI work at remote sites without sending data to the cloud? A: Yes. Local edge AI runs anomaly detection and forecasting on customer-controlled infrastructure at or near the site, with no external AI API dependency.